Henshaws Security & Electrical Ltd Privacy Notice

 

Here at Henshaws Security & Electrical Ltd we take your privacy seriously and only collect, process and store your personal data to administer your account, to provide the products and services you have requested from us and to produce and record any associated paperwork.

Personal data we collect

 We may collect the following information:

 Your name

Your address

 Your telephone number

 Your email address

How we use your personal data

 We may use your personal data to:

 Enable internal record keeping

 Deal with customer enquiries

 Contact you when the need arises

 Comply with our statutory and regulatory obligations

 We may use the information to improve our products and services

Disclosing your personal data to others

We will not share your personal data with others, unless:

We are under a duty to disclose or share your personal details to comply with any legal obligation.

Our business enters a joint venture with - or is sold to or merged with - another business. We may then share your personal details with our new business partners or owners.

Where we store your personal data

We store all your personal details on a secure server and on paper records stored at the company premises 90a Heanor Road, Codnor, Derbyshire DE5 9SF

How long we keep your personal data for

We only keep your personal data for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data - and whether we can achieve those purposes through other means - and the applicable legal requirements.

Data Security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

In addition, we limit access to your personal information to those employees, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

Your rights

Under certain circumstances, by law you have the right to:

Request access to your personal information. This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.

Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).

Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.

Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.

Request the transfer of your personal information to another party.

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please write to us at: 90a Heanor Road, Codnor, Derbyshire DE5 9SF or email sales@henshawssecurity.co.uk

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

Your right to complain

If you have any problems with the way that we are handling your personal data, you should contact the Information Commissioner’s Officer (ICO).

Changes to our privacy policy

We keep our privacy policy under regular review and any updates are posted on our site. This privacy policy was last updated on 25th May 2018.

Data Controller

Henshaws Security & Electrical Ltd is a “Data Controller,” which means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this privacy notice.